Flight disruptions are frustrating, but did you know that you may be entitled to compensation if your Wizz Air flight is delayed or canceled? Under EU Regulation EC 261/2004, airlines must compensate passengers in specific circumstances. This guide will walk you through your rights and provide a step-by-step process to claim your compensation successfully.
Passenger Rights Under EU Regulation EC 261/2004
EU Regulation EC 261/2004 protects passengers flying with European airlines like Wizz Air or departing from an EU airport. You may be eligible for compensation if:
✅ Your flight was delayed by 3 or more hours upon arrival
✅ Your flight was canceled less than 14 days before departure
✅ You were denied boarding due to overbooking
Compensation Amounts Based on Flight Distance
| Flight Distance | Delay Time | Compensation |
|---|---|---|
| Up to 1,500 km | 3+ hours | €250 |
| 1,500–3,500 km | 3+ hours | €400 |
| 3,500+ km (outside EU) | 4+ hours | €600 |
⚠️ Exceptions:
- No compensation is given for extraordinary circumstances, such as bad weather, air traffic control strikes, or security risks.
- If the airline offers an alternative flight with a similar schedule, compensation may be reduced by 50%.
Step-by-Step Guide to Claim Compensation from Wizz Air
Step 1: Gather Your Travel Documents
Before submitting your claim, make sure you have:
- Boarding pass and booking confirmation
- Flight details (flight number, date, route)
- Proof of delay or cancellation (screenshots, airline emails)
- Receipts for additional expenses (if you had to book a hotel or meals due to the delay)
Step 2: Check If You’re Eligible
Use free online tools to check if your flight qualifies for compensation:
Simply enter your flight details, and these platforms will analyze your eligibility.
Step 3: Submit Your Claim to Wizz Air
To file a claim directly with Wizz Air, follow these steps:
1️⃣ Visit the Wizz Air claim page:
2️⃣ Fill out the online form:
- Provide your flight details, reason for the claim, and supporting documents.
3️⃣ Submit and wait for a response:
- Wizz Air typically responds within 30-60 days.
- If approved, compensation is usually processed within 7-14 days.
Step 4: What to Do If Wizz Air Rejects Your Claim
If Wizz Air denies your claim and you believe it’s unfair:
- Contact the National Enforcement Body (NEB) in the country of departure.
- Use a compensation agency (e.g., AirHelp, Flightright) to handle the process for you.
- Consider legal action if necessary.
Claiming compensation from Wizz Air is straightforward if you understand your rights and follow the correct steps. Always keep your flight documents, check your eligibility, and submit your claim as soon as possible. If you’re facing difficulties, don’t hesitate to seek professional help.
🚀 Had a flight issue with Wizz Air? Check your eligibility and claim your compensation today!